There is no timeline for system-wide power to be restored, Austin Energy said.

Austin, Texas – Austin Energy says there is no timeline for system-wide power to be restored, after stating on Wednesday it could be restored by Friday evening.

Some people who have electricity are concerned about power lines in dangerous places.

Austin Energy says it’s a difficult situation and there have been repeated blackouts where ice and tree branches have cut power, which crews have just restored.

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One South Austin resident, Andrew Holmes, says there is a power line dangling from his house. He still has electricity, but he is worried about the danger.

“It’s dangerous, it’s scary,” he said. “We have a toddler so we try to keep everyone safe and warm and not get electrocuted.”

Another Austin Energy customer says a heavy tree branch hangs from a “service cable” that brings electricity to her home from city power lines. She called 311 and was directed to the fire department because it is dangerous considering she still has electricity.

AFD sent her back to Austin Energy because it’s not sparking yet. They have yet to send a team to remove the limb.

Holmes was also not answered.

“We called Austin Energy and they told us that someone would come out, but after 24 to 36 hours we didn’t get a response,” he said.

“If they have reported it and we have accepted this report, they are in line and we are in the process of responding to it. We are now in an emergency situation in the region. sometimes be as fast as we would like,” said Austin Energy spokesman Matt Mitchell.

He says, suppose every power line is a live wire.

City officials gave an update on Thursday evening. They say that more than 100 brigades will come for restoration.

“A full recovery will take longer than originally thought. We understand that this makes an already difficult situation even more difficult,” said Jackie Sargent, general manager of Austin Energy.

“The problem is that it’s ice and weight… it’s not vegetables.[etation] management problem,” said Elton Richards, vice president of field operations at Austin Energy.

District 6 Councilwoman Mackenzie Kelly criticized the city’s response, stating in part: “[people] deserve to know when they can expect their lights and heating to come back on.”

The mayor says the city council has a committee to oversee Austin Energy. There will also be a progress report.