Other owners speak out and talk about their experiences with the trainer in the Palo Alto missing dog case

There are some new developments in the strange case of a missing German Shepherd in Palo Alto, first reported by NBC’s Bay Area investigative arm.

Dog owners claim that the trainer they hired never got their beloved dog back, but instead gave them another dog.

Now there are new complaints from several owners who have used the same trainer and say their dogs have been returned but in very poor condition.

NBC Bay Area investigative reporter Hilda Gutierrez has more to say in the video report above.