Roundup: Amplify Health acquires AiDA and other briefings

Amplify Health takes over AI firm AiDA

Medical technology company Amplify Health, a Singapore-based joint venture between AIA and Discovery Group, has acquired artificial intelligence solution provider AiDA Technologies.

According to a press statement, AiDA, founded in 2016, develops proprietary machine learning technologies that are used to automate underwriting, process claims, and detect fraud, waste, and abuse.

“The acquisition of AiDA Technologies adds additional AI and machine learning capabilities to our existing stack of IP and integrated health technology solutions that we are deploying across the region,” explained Dr. Axel Baur, Associate General Manager of Amplify Health.

Its offering also complements the existing suite of Amplify Health solutions, claims processing and administration systems, integrated digital health programs for chronic disease management, and insurance product development capabilities.

Dozee receives support from British International Investment to upgrade hospital beds

Indian medical device maker Dozee has received capital from British International Investment, a UK government financial institution, for its initiative to upgrade conventional hospital beds across India to intensive care units.

BII currently supports the Dozee MillionICU initiative, which has the ambitious goal of installing one million step-down beds in intensive care units. In particular, the capital injection will help modernize 6,000 hospital beds in about 140 public hospitals in the country.
To date, the Dozee initiative has benefited 46 hospitals, where more than 10,000 patients are being monitored using RPM technology.

Chang Gong Memorial Hospital is the first in Taiwan to implement AI-based customer service

Chang Gong Memorial Hospital has become the first medical institution in Taiwan to be equipped with AI-based text and intelligent voice customer service.

A 10,000-bed hospital, one of the largest medical centers in Taiwan, has adopted SysTalk.Chat from local software provider TPIsoftware to transform the patient experience.

Since trialing AI technology last year, Apo AI voice agent has helped more than 80,000 patients per month with their requests for appointment times, hospital stays and medical information. He also made outbound patient calls for travel history, occupation, contacts, and clusters to track more than 18,000 patients each month.

“We are excited to implement TPIsoftware’s SysTalk.Chat to streamline customer interactions and establish seamless communication between the hospital and patients,” commented Chia-Hao Li, Health Information Department Manager at Chang Gong Memorial Hospital.