Lagardére Travel Retail Go Live With ReceiptHero’s Digital Receipt Solution

ReceiptHero & Lagardére Travel Retail today announce that they’ve partnered up to deploy a digital receipt solution to Lagardère Travel Retail’s UK stores. Lagardére Travel Retail currently operates 21 shops across 8 airports and 8 ferries.
Lagardère Travel Retail UK & Ireland brands include Discover, Aelia Duty Free, Tommy Hilfiger and the LEGO® Store. Customers can receive their digital receipts in real-time from the point of purchase in the ReceiptHero app, available for both iOS and Android users.

The group is committed to playing a leading role in building a more sustainable future for travel retail. As part of its CSR strategy, PEPS (Planet. Ethics. People. Social), Lagardère Travel Retail aims to reduce the environmental impact of its operations, cooperating with partners across the eco-system.

Liam Grundy, Commercial Business Director at Lagardère Travel Retail was asked why they decided to roll out the ReceiptHero service across their UK stores.

“ReceiptHero allows us to support our PEPS strategy by further reducing the environmental impact of our operations. At the same time it provides our customers with a smooth innovative checkout experience.”
Being an optimal piloting location – Luton Airport was recently the first global location of the Lagardère Travel Retail Group to test self checkout. Similar to self checkouts, digital receipts were shortly piloted at Aelia Duty Free in Luton airport before being rolled out across all locations.

“We’re really grateful for the opportunity to work with the UK team at Lagardère Travel Retail, we’re talking about a global organization with thousands of sites across Europe. The UK team reacted quickly to turn this into reality, we’re aligned on how we can enable a better checkout experience for their business and leisure travelers”, says Chris Moore COO, ReceiptHero

A customer receiving a digital receipt from a purchase at one of Lagardère’s stores will be able to use it for full refund and product exchange, can send feedback from their experience in-store and soon receive promotional offers for their purchase, utilizing ReceiptHero’s loyalty capabilities. Enabling the service for Lagardère Travel Retail within such a short space became a reality due to utilizing existing cash register and payment service partner integrations from other markets. This sets out a clear case for cross border partnerships and core integrations with existing and future technology partners.

By the end of 2022 ReceiptHero expects to have more UK retailers on the platform, complimenting our ever growing list of retailers in the Nordics and Switzerland.

The post Lagardére Travel Retail Go Live With ReceiptHero’s Digital Receipt Solution appeared first on Fintech Finance.

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