How to request cash from Ikea’s class action
Ikea, the Swedish furniture retailer, may have to pay millions of dollars to its US customers who shopped at its stores between October 2017 and December 2019. In particular, Ikea is accused of violating the Fair and Accurate Credit Transactions Act by printing receipts that included more than the last five digits of the customers’ debit or credit card numbers. As a result, the company has agreed to a $24 million settlement, the resolution of a class-action lawsuit filed against it.
While Ikea denies the allegations, affected customers who received a receipt containing their credit or debit card numbers are eligible for a reimbursement payout. This settlement opens an opportunity for Ikea customers who have recently shopped at the company’s US stores to claim payment. However, the eligible customers must hurry as the deadline to submit a claim is Thursday.
Despite the settlement, Ikea remains a major player in the US retail space with 50 stores across the country and plans to open eight more locations within the next three years. The company’s expansion plans make it vital to keep its reputation intact and maintain its customers’ trust.
For customers to pursue their claim, they need a claim number, which the company sent to many eligible customers via email or postcard. Those who received a claim number can submit their claim online, while others that did not receive any notification can download and print the personalized application form and mail it to the Claims Administrator Richardson against Ikea. All requests must be submitted by May 4, 2023.
The amount each eligible customer receives as a payout will depend on the number of eligible claims received. The class-action website anticipates that each customer may receive between $30 and $60 based on a 5-10% claim rate.
In sum, Ikea has found itself in a class-action lawsuit that costs it $24 million, with compensation owed to its US customers who received receipts containing personal information. For affected customers, the time to claim this refund is limited, and they must act fast to receive their entitlement.
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