Chargebee Named IDC Market Leader: Subscription and Usage Management Applications Targeting SMBs 2022

Chargebee, the leading subscription and recurring revenue management platform, announced that it has been recognized as a leader in the IDC MarketScape: 2022 Worldwide Assessment of Subscription and Usage Management Application Providers Targeting SMBs (Document # US48786122, Oct. 2022).

The IDC MarketScape report highlighted several strengths of Chargebee’s offerings, including innovation, value, and integration. Amid uncertainty in the global marketplace, Chargebee has expanded its product portfolio over the past year to help businesses generate, expand and maintain revenue. Using a comprehensive platform, Chargebee customers gain access to customer and behavioral information to maximize monetization, which is a critical factor in today’s environment.

The recent acquisitions of Chargebee Receivables (formerly Numberz) and Chargebee Retention (formerly Brightback) have expanded the platform’s ability to retain customers and prevent payment disruptions. Chargebee products provide intelligent and automated costing processes with near real-time financial data for critical business decisions. IDC MarketScape notes, “These products help Chargebee customers manage both forced and voluntary churn with a high degree of automation.”

Chargebee also offers a robust real-time revenue recognition product with Chargebee RevRec, which helps companies automate ASC606/IFRS15 compliance workflows. Each Chargebee product provides flexibility for companies launching new or expanded subscription offerings, as well as critical business and customer data for companies of all sizes and levels using a subscription model.

“As a customer-centric business, our goal is to continually innovate on behalf of the user. We know that SMBs are at particular risk amid global economic uncertainty, so a healthy revenue recovery and customer churn management is vital to their survival.” said Sanjay Manchanda, director of marketing at Chargebee. “We are thrilled to be recognized as a leader in this field, which is a testament to our unwavering commitment to helping subscription-based businesses grow and succeed.”

While this report focuses on SMBs, Chargebee caters to customers of all sizes, including media and entertainment, automotive, food and beverage, and subscription-based D2C companies.