APEXX Global appoints Head of Account Operations

APEXX Global (“APEXX”), the award-winning global payment platform, is pleased to announce the appointment of Louise Garratt as Head of Customer Success. Louise’s appointment will help drive growth as APEXX continues to gain market share by offering merchants more efficient and cost-effective payment solutions.

Founded in 2016, APEXX combines acquirers, gateways, shopping carts and alternative payment methods into a single API connection. Its platform is partner agnostic, transparent, and integrated to provide a “one-stop solution” for merchants by adopting a “seller first” approach. APEXX also provides a BNPL aggregator through its APEXX Connect platform, helping to improve customer experience, cart value, and conversion rates.

Louise has a wealth of experience in the payments ecosystem, having held positions at Virgin Atlantic where she led the company’s global payments strategy and leading insurance company LV=. Following this, Louise became a Senior Payments Manager at easyJet, where she created the payment system for the newly established easyJet Holidays business, and led the upcoming secure customer authentication requirements and their impact on the airline. Most recently, Louise was Senior Manager, International Consumer Payments at The Walt Disney Company, where she led all of Direct-to-Consumer’s EMEA businesses. In this role, Louise has managed a wide range of stakeholders across streaming, retail, parks and resorts.

Peter Keenan, CEO and co-founder of APEXX, said:: “It’s great to welcome Louise to the APEXX team. With challenging market conditions continuing into 2023, now more than ever, businesses must demonstrate demonstrable value for their customers. We strongly believe in the urgent need to revolutionize the global payments industry for merchants and their customers. With Louise on board and her proven track record of optimizing payments for top global brands, we are well positioned to continue this mission.”

Commenting on her new role, Louise Garratt said:I am excited to join APEXX as Head of Relationship Management. My experience in improving payment systems in the travel, retail and entertainment sectors means that I have a deep understanding of what merchants want and need from their payment systems, and how important it is to get it right! I am delighted to be working alongside the APEXX team to support their goal of reducing costs and friction, as well as increasing conversion rates to ensure hassle-free payments.”

APEXX Global’s post appoints Head of Relationship Management first appeared on Fintech Finance.

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